Server - The Mob Museum

Position Overview:

Staff members in the Server/Host position play a critical role in the Museum’s delivery of a world-class guest experience by presenting and serving the Museum’s beverage offerings in accordance with menu standards while also playing a critical welcoming role to guests entering the Speakeasy exhibit space. Server/Hosts report to the Museum’s Food and Beverage Director.

Major Tasks and Responsibilities:

• Engages and interacts with all speakeasy guests in accordance to venue guidelines and procedures.
• Maintains a clean and efficient bar and work station.
• Receives guest’s orders and delivers all beverage menu items in accordance to recipe standards in a timely and efficient manner. 
• Performs all duties in accordance with Health Department standards.
• Contributes to ensuring the highest quality food is served on a consistent basis while striving to achieve total guest satisfaction and a world class guest experience.
• Assists in operation of a clean, organized, and well stocked venue.
• Interacts with Guests in an appropriate and professional manner.
• Maintains venue sanitation in accordance to state and local health regulations.  
• Cleans, sanitizes, organizes, and restocks all service area as needed.
• Suggestively upsells menu items to guests.
• Consistently and accurately performs all financial transactions in accordance with Museum policies.
• Maintains courteous, professional and friendly manner with fellow employees, volunteers and guests.
• Ensures that no underage guests are served alcohol, check IDs, and ensure operations of the Speakeasy consistent with the Museum’s licensing.
• Other duties as assigned.

Experience / Qualifications / Requirements:

• Minimum of 1 year experience working in a fast-paced food and beverage position.
• Basic understanding of spirits, wine, beer, and cocktails. 
• Demonstrated knowledge of proper food and beverage safety, sanitation procedures, and responsible alcohol service guidelines.
• Must be able to work closing shifts and evenings as needed.
• Must be able to reach, bend, stoop and frequently lift up to 25 pounds.
• Must be able to work in a standing position for extended periods of time (up to 9 hours).
• Must be able to obtain a Sheriff’s card.

• Must possess all required work cards including Southern Nevada Health District Food Handlers Card.
• Passion for creating a world-class museum that is unrivaled in content and recognized for a truly outstanding guest experience.
• Enthusiasm for working in an organization where change is frequent, structure is evolving, and flexibility, teamwork, and good humor are absolute necessities. 

Shifts Needed:

•  2 to 3 shifts per week

Education: 

• High School Diploma or GED equivalent preferred.
• Work experience may be considered as a substitute for academic credential

Salary Range

• $12.00 / hour; Part-Time & Tip Eligible

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The Mob Museum is a nonprofit museum with a mission of advancing the public understanding of organized crime’s history and impact on American society. The Museum presents authentic stories about organized crime and law enforcement via interactive exhibits, original multi-media, one-of-a-kind artifacts, and dynamic programming.  For more information about the Museum, visit www.themobmuseum.org.

The Mob Museum is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.